Just by Faith Term Paper Example | Topics and Well Written Essays - 1000 words

Just by Faith - Term Paper Example It is clear that many religions find commonality in that they believe that it is faith that drives them to believe and stand fast in their belief. Most religions such as Islam, Judaism and Christianity believe in a sense of morality and justice; but the idea of a human being divine and one with God is considered to be pagan and contrary to the foundation of many religions. No one can reach God’s status, not by works, nor by faith. Humans are at a certain standing and God determines and dictates their outcome. Even in the Christian sect, there are people who oppose the notion that Jesus was both human and God. Does a leader who possesses such religious knowledge need to be sanctioned in order to be of any value to the human race? Is following Jesus and rejecting his divinity contradictory in nature? â€Å"Love Wins,† a quote often used by a pastor from Grand Rapids Michigan, named Rob Bell says it all. In his teaching, and his preaching, he teaches the congregation that it does not really matter what the details say, what matters in the end is Love. The Bible says that God loved the world so much that he gave his one and only son that whoever believed in him, would not die, but would have eternal life. Do they believe that God gave his son to the world, or do they believe that God loved the world so much? There are many faces to this one verse that is loaded with meaning. Pastors try to decipher its essence but find it difficult to â€Å"speak for God.† John piper says â€Å"If the Bible is coherent, then understanding the Bible means grasping how things fit together. Becoming a Biblical theologian means seeing more and more pieces fit together into a glorious mosaic of the divine will. And doing exegesis means querying the text about how its many propositions cohere in the author's mind.† The Bible is up for interpretation and God speaks into words to make understanding easier. In the Christian realm, Jesus is Lord. (Maier) Jesus is God but in the flesh. As sinners, it is believed that our sin was paid for by Jesus dying on the cross. Could there have been any other way? God himself says that He is Lord and there is no one higher than He. But why so much controversy on this particular issue? All three religions; Christianity, Judaism and Islam believe in Jesus. They just believe that Jesus had a different purpose. The details of each religion varies greatly, neither are good or bad, they just are. (Jesus: The Islamic and Christian views of comparison: compared)Christians believe that Jesus is God in the flesh. Jews consider Jesus to be a prophet and in the long run, â€Å"missed the boat† when he came to earth to save His very own people. However, what is Jesus and is it important that he be ordained from above to make a difference in this world? It is clear that this is not the case. Jesus walked and breathed scripture. He knew scripture by heart but he had to learn it. We have little account of Jesus w hen he was a young child and a teenager. The Bible is vague in that it speaks of his miracles but fails to explain the surrounding text. The Bible itself is written in a way that it allows people, common and theologians to interpret it. Pastors spend years and years attempting to make sense of written scripture that was present long before they were even born. Biblical scholars and Scientists use their academic credentials to bring what they feel to be the truth, alive in their minds. Geologists study rocks dating back to the time that Jesus supposedly walked the earth. In addition, the common people attempt to depend on what little they have. What they do know is that their Faith has carried them thus far. If we compare a divine being, anointed or not, to a school teacher, you can find much similarity. It is assumed that this person would

Competitive Strategies Case Study Example | Topics and Well Written Essays - 3250 words

Competitive Strategies - Case Study Example Strategy can moderate the link between competitive environment and the decision to adopt TC. So, the choice if to adopt TC often depends on firm's strategy. "The competitive strategy (1) a corporation chooses to pursue identifies the manner with which management intends to compete successfully in its product markets and provide superior value to customers" (Susman 1992, p. 114). The firm's competitive environment affects its capacity to implement a defiinite strategy productively. "For example, a low-cost provider strategy works best when price competition among rival firms is especially intense and when the industry's product is standardized. Alternative competitive forces allow a product differentiation strategy to be effective. Examples include diverse needs or uses for the item or service, or relatively few competitors pursuing a similar differentiation approach" (Wolburg 2003, p. 340). The firm's planned vision is put into action by means of different tools, methods, and corporate policies. One such tool that is being adopted by firms all opver the world is the cost management system of TC. As Trebilcock et al. (1990) explain, the link between a firm's competitive strategy and use of TC exists primarily because TC provides the means for achieving the firm's goals of satisfying market demands at an acceptable level of profitability. A TC system provides a means for managing a company's future profits by integrating strategic variables to simultaneously plan how to satisfy customers, capture market share, generate profits, and plan and control costs (Kean, 1998, p. 47). Several large international corporations have been identified as TC adopters, including Coca-Cola and Pepsi-Cola; however, U.S. companies have been slower to adopt the technique. Reasons for this include TC being "not well known in Corporate America" and the existence of both cultural and organizational barriers to developing a broad team-oriented strategy TC requires (Hope & Maeleng, 1998, p. 130). The concept of TC ("Genkakikaku" in Japanese) originated in Japan at Toyota Motor Corporation in the 1960s. Since that time it has become recognized as a dynamic, comprehensive system for cost reduction and strategic profit planning. TC is not a costing system such as activity-based costing (ABC) or absorption costing. Rather, it is a program aimed at reducing the life-cycle costs of new products, while ensuring customer requirements of quality and reliability are met. "For controlling costs of new products, TC takes place at the design stage of new product development and considers all ideas for cost reduction during the product planning and research and development process" (Eckhouse 1999, p. 218). Several researchers (e.g., Covin & Morgan, 1999, p. 47) have noted changes in current economic and competitive conditions that create a need for a market-oriented cost management system. External powerful factors that have led to this need involve a growing number of competitors, high standards of competitors, globalization in the present economic situation, aggressive price competition, and shorter product life cycles. Coupled with a high rate of technology diffusion and innovation, these factors indicate the market must accept new products at a price that will generate an acceptable rate of return to the company. Thus, processes must be efficient, effective, and optimized to produce the

Tourism And Hospitality Management

Tourism And Hospitality Management The public sector in tourism and hospitality industry plays important role in the development of small businesses. This sector is highly important in micro sector development of the industry. The services of public sector of the tourism and hospitality industry include strategic directions that are important for the overall coherent development of the industry (Teo, 2003). The private sector of the tourism and hospitality industry plays important role in the active and passive development of the industry. This sector plays important role for transforming money from one country to the other. This sector is highly important for the economic development of tourism and hospitality industry (Teo, 2003). The third sector of tourism and hospitality industry is voluntary tourism which refers to paid activities such as formal businesses (Teo, 2003). This sector play role in terms of local communities such as difficulties regarding resident involvement. 1.2 Evaluate a range of different tourism and hospitality sectors and the organization that operate within them The tourism and hospitality industry is very broad industry which also includes service sectors such as restaurants, logging, event management, theme parks, transportations and other additional fields. The tourism and hospitality industry accounts for several billions across the world which depends on the disposal income of customers to facilitate them in leisure time. On the other hand, hospitality sector of the tourism and hospitality industry such as hotel, restaurant and other groups may also be included. On the whole, the tourism and hospitality industry can be divided into eight major segments. These are: Accommodation Events and Conferences Adventure Tourism and Recreation Tourism Services Attractions Transportation Food and Beverage Travel Trade Analyze stakeholders roles within tourism and hospitality industry The individuals, organizations or groups that have interest or stake in an organization are termed as stakeholders. Practices of organizations can have long lasting impact on the interests of stakeholders. Therefore, it is very important to analyze the interests of stakeholders. In tourism and hospitality industry, the organizations or individuals who have put capital or efforts in the establishment or development of the industry can be referred to stakeholders of the industry. In addition to this, different stakeholders in private and public sector organizations in tourism and hospitality industry can exist (Belinda, 2008). Businesses in tourism, government and communities can have stake in the tourism and hospitality industry. Tourists cannot be considered as actual stakeholders of the tourism and hospitality industry because they do not make significant money through this industry. On the other hand, they can influence the practices of the tourism and hospitality industry because they are involved in the industry from different aspects. Some of the stakeholders of the tourism and hospitality industry are as follows: Government: The most important stakeholder of the tourism and hospitality industry is government because policies and regulations of the tourism and hospitality industry are shaped by the government. In context of overall tourism and hospitality industry, government influences the practices of organizations in following respects (Belinda, 2008): By consultation with the private sector and other communities, it plans the policies of the tourism industry It ensures that the organizations in tourism and hospitality industry follow the planned policies and regulations It provides support in financial terms and guidance to the companies in tourism and hospitality industry It ensures that stability and law and order situation of the country for attracting tourists Industrialists: Industrialists are also very important stakeholders of the tourism and hospitality industry. Industrialists include travel agencies, organizations in the industry, and transport agencies. The organizations in the tourism and hospitality industry include hotels, restaurants, and shopping centers. The practices of all these organizations can affect the operations of the tourism and hospitality industry, as a whole. Industrialists can have following interests in the tourism and hospitality industry: To make investment in the tourism and hospitality industry To market their products and services in different organizations in tourism and hospitality industry such as hotels, restaurants and shopping centers To influence the companies for promoting their products and services Customers/tourists: Customers or tourists are also important stakeholders in the tourism and hospitality industry. This group of stakeholders demands value, quality and high customer care. These are the major source of money for the organizations operating in the tourism and hospitality industry (Belinda, 2008). Employees: Employees are the internal stakeholders of the tourism and hospitality industry. They have high level interest in the internal policies of the tourism and hospitality industry. They demand quality work environment, job security, compensation and truthful communication in the organizations (Belinda, 2008). Local Communities: In tourism and hospitality industry, local communities are important stakeholders. This is because they attract tourists and impact on their intentions of visiting a particular place. They can have stake in the tourism and hospitality industry in terms of job security, environment protection, promotion of local products and services and promotion of local culture and values. 1.4 Analyze the nature of changes to the structure of tourism industry over last 15 years? Over the last fifteen years, several changes have occurred in the tourism and hospitality industry. These changes may include change in oil prices which led to changes in charges of fuel in airlines Increased capacity of aviation on different routes which attract tourists to the tourism and hospitality industry low international airfares and cheap packages of travel with discounts which attract tourists towards the tourism and hospitality industry Trends in consumer demographics which change the behavior of customers for tourism law and order situation in different countries Terrorism factor which reduces the tourism in certain countries On the whole, trends in demographics of customers impact the consumer behavior in the tourism and hospitality industry. It is important for the organizations in the tourism and hospitality industry to make important steps regarding strategic management relevant to these changes. Organizations should make relevant policies to attract customers. Task Two: Marketing Report 2.1 Analyse issues around sustainability and sustainable development in tourism and apply management strategies accordingly The sustainable issues in the tourism and hospitality industry refer to the environment protection. It is important for the organizations to apply certain policies regarding these issues to resolve the problems and disagreements. In the global context, the sustainability issues are very important. Organizations need to develop relevant strategies regarding the sustainable development. On the long term basis, organizations need to develop local as well as global strategies for attracting customers and ensuring sustainable development. This is because of integration of sustainable issues across the world. There are many issues in local context which may impact the sustainability in global aspects. Therefore, organizations should integrate their local and global strategies for ensuring sustainability in global tourism and hospitality industry. 2.2 Evaluate certain ways in which tourism can be managed in a sustainable way with reference to given examples There are three major ways through which sustainability issues in global tourism and hospitality industry. These are: Resource based tradition: In this method limitations to growth in hospitality industry are evaluated in resource context Activity based tradition: This refers to the transformation of hospitality industry on dynamic activities Community based tradition: This refers to the integration of resources and activities in the hospitality industry 2.3 Apply principles of corporate social responsibility to a chosen tourism business The corporate social responsibility refers to the commitment of the business to ethical and economic development. In tourism and hospitality industry, corporate social responsibility issues are highly important. These issues relate to the health and safety conditions. Moreover, commitment towards employees, customers and shareholders are also included in this context (Bhattacharya, 2011). The Savoy Hotel needs to be commitment towards environment in broad sense to fulfill its responsibility towards society. On the whole, Savoy Hotel needs to show its responsibility towards following sectors: Workplace Community Marketplace Environment Task Three: Market Research 3.1 Apply PESTLE analysis to describe the main trends in global tourism industry A business tool that evaluates the different factors of external environment of an organization is termed as PESTEL analysis. This tool analyzes the political, environmental, social, technological, legal and economic perspectives of the environment in which organizations operate. In perspective of tourism and hospitality industry, this tool determines that whether the industry is suitable or not for investment (Miriam, 2011). The PESTEL analysis of global tourism and hospitality industry is as follows: Political Factors Political factors refer to the extent to which government impacts the operations of the organizations in the tourism and hospitality industry. The important political factors such as health protection laws, tax rates, law and order situation and political stability can influence the operations of the organizations in the tourism and hospitality industry. In the global context, political situation in the Middle East can impact the tourism. Moreover, in countries like Afghanistan and Pakistan, where terrorism threats are high, tourism and hospitality industry is declining. Economic Factors Economic factors cal also the operations of the tourism and hospitality industry. These factors can influence the revenues and expenses of the organizations operating in the tourism and hospitality industry. The prices of products, raw materials and inflation can impact the industry. Rates of interest and exchange rates can also influence the industry. Financial downturn in the world decreased the purchasing power of the customers and tourists. In this way, overall revenues of the tourism and hospitality industry were impacted in that financial crisis. Social Factors Social factors may have long lasting impact on the practices of organizations in the tourism and hospitality industry. Health conscious behavior of customers may impact their purchasing behavior in the hotels and restaurant segment of the tourism and hospitality industry (Butler, 2004). Culture and religious practices of people in a particular country may also impact the practices of organizations in tourism and hospitality industry. Technological Factors Technological practices impact the demand and supply factors in the tourism and hospitality industry. Technological efficiency in the tourism and hospitality industry may enhance the demand. If the food technology is efficient in the tourism and hospitality industry, organizations in the restaurants and hotels can have high demand from customers. Organizations can prepare food quickly to meet the demand. Technology may also impact the relationship of organizations in tourism and hospitality industry with the customers. Efficient technologies can impact customer relationship management in the tourism and hospitality industry. Environmental Issues There are several environmental factors which influence the practices of organizations in tourism and hospitality industry. Packaging decisions are the major considerations in the tourism and hospitality industry. The practices of organizations in the tourism and hospitality industry which cause pollution may impact the image of the organizations in global context. Global warming, climatic conditions in different regions can also influence the practices of organizations in tourism and hospitality industry. Legal Issues There are many legal issues which impact the policies of tourism and hospitality industry. Rules and regulations regarding food practices can impact the organizations in restaurant sector of the tourism and hospitality industry. Laws regarding operating business in a foreign country can also impact the operations of the tourism and hospitality industry. 3.2 Distinguish between the elements of macro and micro environment The macro environment of an organization is a broad environment which aims at the investigation of major issues. This environment is basically refers to PESTEL environment analysis that allows the researchers to focus at the factors which impact a business in external and broad environment context. These factors may include economic, social, technological, political, environmental and legal factors. These factors impact the organization in different contexts. It is very important for the organizations to adapt to these factors in an effective manner. The results of PESTEL analysis allow the organization to see the factors where its strengths can be capitalized. Micro environment refers to a small environment which aims at investigation of a research problem in a small perspective. This environment refers to new patterns of organizations. This environment may include internal and small external environment of an organization. Internal environment may include employees and management. On the other hand, external environment may include suppliers, customers, and competitors. Both types of environment are highly important for the organizations to see their effectiveness for the operations of the business. 3.3 Analyze the effects of macro and micro environmental factors on tourism organization Political factors: Improvement in the trade barriers and opening of new tourism avenues can enhance the scope of Sovay Hotel for tourism (McKercher, 1993) Economic factors: Low bargaining power of customers and clients reduce the tourism revenues of Sovay Hotel Environmental factors: high concerns of environment such as pollution influence the Sovay Hotel to mold its practices in environment friendly mode Legal factors: Laws and regulations in tourism industry impact the Sovay Hotel to mold its practices according to laws Social factors: behaviors of customers towards healthy food impacts the policies of Sovay Hotel to offer healthy food to customers Technological factors: improvement in technologies and transportation influence the Sovay Hotel to reframe its practices for attracting customers and tourists 4. Task Four: Sustainability Corporate Social Responsibility 4.1 Evaluate the stages of market research process Defining the Problem or Need: The first stage of the market research process is defining the problem or need. Before conducting the market research, the organizations in the tourism and hospitality industry need to identify the main problem or need of the research. They need to conduct investigation to discuss the need of conducting research and define the problems of the organizations. This stage defines the problems or issues that prevail in the organizations and hinder its performance. In order to find the solution of the problems, research is conducted. Deciding the researcher After defining the problem or need of the research in the organization, the next stage is to decide about the researcher who will conduct the research to resolve the prevailing issues. This stage refers to the formulation of analytical framework or methodology for conducting the research. The researcher creates case studies of the organization to make exact framework for the research. Deciding the methodology After defining problem and researcher, the next step is to decide about the methodology of the research. This stage refers to the exploration of different methodologies and frameworks for conducting research. These frameworks may include interview, survey or secondary data. It is very important to decide appropriate methodology relevant to the need of the market research. Relevant methodology aims at finding exact solution of the prevailing problems of the organizations (Baker, 2000). There can be qualitative or qualitative methodology for conducting the research. In qualitative methods, discussions are conducted with the relevant members for finding the solution of the prevailing problems. Qualitative methodology refers to the investigation of the problems in theoretical manner. On the other hand, quantitative methodology aims at finding the solution f research problems in quantitative terms. This methodology aims at investigating the research problems in numeric terms. Survey is th e best tool for conducting quantitative research. There is another methodology which is used to conduct market research. This methodology is mix f qualitative and quantitative methodologies. Many researchers suggest that mixed methodology is effective for finding the justified and logical answers of research questions. Data Collection Process After deciding the research methodology and researcher, the next stage is the data collection process. At this stage, research design is produced for the research. This stage defines the appropriate framework through which research is planned. Aims and objectives of the research are defined at this stage of market research (Saunders et al., 2009). This stage defines that what type of data is to be included in the research. Basically, there are two types of data i.e. primary and secondary. Primary data is the data which does not exists in the earlier records. This type of data is collected for the first time. This data is the most fresh and recent data. Researchers need this data to find the solution of problems. The advantages of this type of data are low biasness, relevance and logical results of research problems. On the other hand, secondary data is the data which exists in the earlier records. This type of data exists in the books, articles and other data bases. Researchers inclu de this data in the research to investigate the issues in theoretical terms. In order to investigate the research problem through secondary data, researchers study existing theories and models regarding the problem. This data is easy to collect. There are specific tools for collecting primary and secondary data. In order to collect primary data, survey, interview, focus group discussions or observations are used. On the other hand, secondary data can be collected through books, articles, newspapers and reports. Whatever the data is, the important consideration is to adopt relevant data tool which can investigate the research problem in effective manner. Data Analysis After collection of data, the next stage is to analyze data to find the answers if research questions in an effective manner. At this stage, data analysis techniques are discussed and decided. Data analysis must be relevant to the aims and objectives and research methodology. If data analysis technique is irrelevant to research methodology, justified and logical answers of research question cannot be obtained. Before analyzing data, it is important to present data in tables and appropriate transcripts so that reader can get deep insight of the research. Data analysis must be very effective so that relevant individuals can get benefits from the research findings. If analysis is not appropriate, management cannot get benefit from the market research to decide the solution of problems prevailing in the organizations. Conclusion and Presenting the Report The last stage of market research process is presentation of data and conclusion. This stage is highly important for the researchers as well as for management who are responsible for deriving answers of research questions. It is very important for the researchers to present the findings in an effective manner so that management can take decisions regarding the prevailing problems in the organization. The researcher needs to communicate the findings of the research in an effective manner. In market research, management does not take interest in the details of the research process but takes high interest in the findings and conclusion. This is because management has to take decisions regarding prevailing organizational problems. Therefore, if findings are not presented logically and effectively, managements effectiveness in decision making is impact. It is very important for the researcher to present logical and justified recommendations regarding the research problems so that manageme nt can take help in decision making. 4.2 Provide a justified proposal for a suitable market research plan for a given organization For the Savoy Hotel, following research plan is proposed in the following stages: Aim and Objectives Data Collection Data Analysis Results and Conclusion Recommendations In analyzing services provided by Savoy hotel elegant dà ©cor services with stylish Italian architecture for key attraction has been provided. The Florence atmosphere with classic marble and mosaic bathrooms with enjoyable and exhilarating experience attracts customers all around. 4.3 Understand the difference between qualitative and quantitative research and evaluate when each might be appropriate Qualitative research is basically exploratory research which aims at obtaining reasons, motivations and opinions regarding the research questions. This type of research is conducted through development of hypothesis in quantitative terms (Saunders et al., 2009). This research is used to discover the thoughts, trends and opinions regarding a particular research problem. Qualitative research methods investigate a particular problem in theoretical terms; there are different methods which are used to conduct qualitative research. These methods may include semi structured interviews, observations and focus group discussions. In order to conduct qualitative research, small research sample is selected from the entire population. On the other hand, quantitative research codifies the research problem through numerical data which can be converted into appropriate statistics. This research method is applied in market research to identify the attitudes, behaviors, opinions and suggestions in quantitative terms. The aim of this type of research is to generalize the results on a large sample (Russ and Preskill, 2001). Quantitative research is used to uncover the aims and objectives of the research in quantitative terms. There are several methods through which quantitative research can be conducted. These methods may include surveys, face to face interviews, website interceptors and online polls. This type of research focuses on quantities and numeric for finding the solution of research problems. On the basis of statistics and numeric analysis, quantitative research finds the answers of research questions. On the other hand, qualitative research focuses on qualities such as behaviors and attitudes in real manner. The results of qualitative research are presented theoretically rather than numerically (Russ and Preskill, 2001). Quantitative research is applied at the scenarios where aim is to generalize the result on a large population. On the other hand, qualitative research methods are applied on the scenarios where aim is to discover problem in an organizational setting and find solution of problems. 4.4 Evaluate different research methodologies based upon a given scenario There are different types of research methodologies which are implemented on particular scenarios. Each research methodology focuses on particular aims and objectives (Saunders et al., 2009). Some of the research methodologies are as follows: Quaitative research This is first type of qualitative research methodology which refers to investigation of the research problem in theoretical terms. This type of research methodology aims at investigation of research problem in words. In social sciences, qualitative research is conducted. This type of research is conducted in a natural setting so that researchers can get deep insight of the research problem. Quantitative research The second type of research methodology is quantitative research which is used to determine the relationship between different factors. The nature of relationship is quantitative. Mixed research Mixed methodology refers to mix of qualitative and quantitative methods. This type of research methodology is recommended by the researchers for finding logical and justified answers of research questions. Action research This research model refers to studying a particular problem and accomplishing its aims at the same time (Saunders et al., 2009). Conclusion Recommendation Explain each of the 7PS and apply them to a chosen organization Product: The Sovay hotel offers services to customers with hotel, restaurants and accommodation service that manage business activities in effective manner. Hotels Restaurants Spas Amigo BocconiRistorante Browns Hotel Browns Lincontro Charles hotel Augustine HIX Mayfair Hotel De Russie Verdura Golf and Spa Verdura Golf and Spa Verdura Golf Spa Resort Rocco Forte hotel Parioli The Balmoral Villa Kennedy Rocco Forte Hotel Hotel Astoria Astoria Gusto Rocco Forte hotel Price: The price of room, suites and halls varies with consumer demand. The Edwardian Elegance Suite package 785  £ Every ones an original winter offer 300 £ Savoy festive package 395 £ Savoy Splendor 295 £ Savoy Suite Treat 775 £ Sundays at the Savoy package 250 £ Bed breakfast package 305 £ Cabaret Theatre package 540 £ Impression package 495 £ The Savoy element package 825 £ Top hat theatre package 465 £ The variance in prices in accordance with consumer demand present effective ways of accommodation, theatre package, dinner manage global event and meeting solution. Placement: The strategies regarding placement are as follows: Savoy family Suite One king and two twin beds Junior Suite One king bed Deluxe Junior Suite One king bed Savoy Suite One king or one queen bed River view junior suite One king bed Edwardian Suite One Queen bed Art Deco Suite One king bed Art Deco two bedroom suite One king bed River view deluxe suite One king bed Personality Suite One king bed Personality Art Deco Suite One king bed Promotion: 24 hour Butler service, tea and coffee service, Audio i-pod service, unpacking service of arrival, fresh flower, daily news paper , magazine selection, leather desk manage to gather effective promotion services. In perspective of consumer demand dining , meetings and activities were offered. Global event and meeting solutions relevant to prestigious revenue services, divine dances with family oriented , personal or signature packages entertain customers. Fairmont Gold Guests, honor bar, relaxing comfort , continental breakfast services were offered Family travel Mayan, Hawaiian culture with resort, games and museum attractions were offered Fairmont Golf Luxury, lodging and property facility for elegant accommodation Fairmont gift cards Award winning restaurants, denomination and currency spas Celebration life Favorable places for positive celebration of life experience Physical Evidence: The services of hotel and restaurants in Canada, United states, Asia, Europe, Mexico, Caribbean and Bermuda, Middle East and Africa in different regions attracts customers. In areas like Dubai, Jakarta, Moscow, Riyadh ,Baku ,Austin and Amman attracts customers all over region. People: On website (http://www.fairmont.com/explore/family/) in different languages like English, France, Denmark, Arabic and Chinese were offered. Login and search offers were presented in accordance with family travel, restaurants and bars. Process: Facilities were offered with appropriate customer needs and advancement. Most of people all over region gain information through web portals as featured offers like celebrations, culture, discovery, family, food and wine, green and internet were offered. Evaluate the four segmentation criteria and be able to recommend a suitable market segment for a given organization Savoy hotel is famous for excitement and glamorous sparkling services to customers all over region. People of every cast, sect and culture had been offered with excellent services of like guest services including babysitting, bell staff, check inout, housekeeping and pet policy. Business service offered includes CD burning, DVD playing, High speed internet access, Microsoft application and VAT refunding service. Similarly Butler services for in-suite check-in and orientation, drink on arrival, complimentary pressing, wake -up call system, dressing service, travelling consultant and personal shopping to entertain services were offered. Wedding planning and event management system for private rooms, Banqueting rooms and high class customer services to entertain customers were offered. Special promotion offers with customer needs and wants for promotion and money compensation for presenting positive image were offered. Dinning, meeting and photo entertainment facility that improves cust omer attraction manage to gather user attention. Signature offers SANTA Monica, Bab AL Bahr, Fairmont Le Chateau Frontenac and Jasper park lodging service to attract target audience manage to attract customers. SPA and bathing offers to attract customer and made them treatment oriented for perfect customer association with user demand. The differentiation strategy to entertain customers all over region manages to attract customers all over region. The management of hotel and restaur

Sleep :: Biology Essays Research Papers

Sleep Sleep is my favorite thing in life. My first waking thought is usually "when will I be able to sleep again?" But why do I love to sleep? What goes on behind my closed eyelids and what does sleep do for me? As early as 350 BC, Aristotle pondered the state of sleep: "With regard to sleep and waking, we must consider what they are: whether they are peculiar to soul or to body, or common to both." Researchers are still engaged in investigating the complexities of sleep. To answers these questions, I turned to the Internet for help. After an exhausting search, weeding through web pages designed for the average insomniac looking for a quick fix to his/her troubles, and technical research papers discussing the specifics of neurobiological functions, I found some helpful writings. What is known is that sleep is founded on patterns of bodily functions and brain activity. While we are asleep, our brains exhibit distinct and separate stages of activity. This paper will discuss the basic pattern s and stages of sleep within humans and the functions of each stage. This introduction to sleep will serve as the basis for further research later in the semester. Sleep follows distinct patterns throughout the day. Circadian rhythms are daily cycles of biological activity which mediate many of our metabolic functions. Blood pressure, heart rate, body temperature and hormonal secretions ebb and flow throughout the day in a cyclic pattern, often referred to as the "biological clock". These rhythms are controlled by the superchaismatic nucleus region of the hypothalamus, which relies on both internal timing mechanisms within specific neurons as well as outside influences to set this clock. The biological clock is kept running by "zeitbergers", that is, any input to the brain such as daylight, the smell of food, or temperature change. Sleep cycles follow our circadian rhythms. It has been found that the natural hormone melatonin plays a large part in mediating sleep. As darkness falls, enzymes in the brain stimulate the release of melatonin from the pineal gland in the brain. Melatonin induces sleep by influencing the superchiasmatic nucleus. The release of melatonin is halted when daylight arrives, and we experience wakefulness. Other mediators such as seratonin, prolactin and prostaglandin have also been linked to the sleep cycle, but their exact role is unclear. Upon falling asleep, the brain and body go through five stages of sleep in one sleep cycle.

Methods in Identifying Business Process Essay

Abstract This paper will discuss which information gathering methods can be used in analyzing requirements, identify which business process mapping methods should be used in analysis activities, discuss which business process mapping tools should be used in documenting analysis, indicate how the analyst would know if these methods and tools were effective in understanding the requirements, and explain how prototyping tools could be used to confirm these requirements. Assessment of Enterprise Level Business Systems Information gathering used in analyzing the requirements of a business are essential to ensure that the customer is getting the best possible product for their needs. It is important for the consulting team to know different methods of information gathering to obtain the best possible information they can as this will help to ensure a higher success rate for the overall implementation of the product. In today’s world, it is very easy for a customer to comparison shop the different products available to them. Browsing online and clicking a mouse is all it takes to move from one company to the next. The process starts when a customer starts narrowing down what they are looking for and begins to choose a few systems to have personally demonstrated to the company. Best practices would state that the consultant in charge of providing the demonstration of the software would do some homework on the company to find out what they do, start speaking with some of the stake holders to see what they expect from a new system (HR may not have the same requirements as IT, who may not have the same requirements as management or production). Meeting with a number of stakeholders within the different departments of a business will help the consultant narrow down the needs of the organization. This gives the consultant an edge and can help the consultant provide a customized demonstration of the software for the company. Digging deeper, the consultant should also have a team of experts on his or her side as well, someone that may be a subject matter expert, and a technical expert  will help as well. This is to ensure that input is taken from users and from IT and can be used to ensure the best possible user interface for those using the system and what resources are already in place vs. what is needed on the technical side. Every avenue available to the consultant should be examined to ensure the best system fit for the business. The business process mapping methods that should be used in analysis activities should be determined by what the business is doing. There are four main steps of process mapping that are needed. They are: * Process identification or attaining a comprehensive and well-rounded understanding of all the steps of a process. * Information gathering, or identifying objectives, risks and key controls in a process. * Interviewing and mapping or gaining the perspective of individuals in the process and designing actual maps to be used in the process. * Analysis or utilizing the tools and approaches used to make the process run in the most efficient and effective way possible. (Jacka, J. Mike) First, the process or processes used by the business must be identified so the consultant may gain a full understanding of what is to be expected in the new system. Without process identification, the project would be at a standstill. Gathering information around the processes helps identify what the objectives of a process might be, what risks might be involved within a process and what is needed to control the process from beginning to end. For example, if a company that makes fiberglass bathtubs were to put a process in place for the gel coating or painting procedure of a tub project, the process might show that the mold is to be positioned in the paint booth, dust and debris is to be removed from the mold using a wipe down cloth and air hose, the paint has to be a certain thickness, so one of the risks involved would be paint that is too thick or thin in spots. Finally we have the controls that maintain the process from beginning to end which may be manual or robotic. Other things could also come into play such as paint levels, catalyst and dry time, so it is important to obtain all information surrounding the process as possible. Interviewing individuals who currently run a process is important to ensuring that nothing is left out of the process. If it is possible, the consultant should interview a few different  people that perform the same function to obtain an objective look at the overall process and cover different ways of doing the same thing. From these interviews the process map could be created. Finally, we would analyze the process map and ensure that each step of the process is accounted for and is conducted in the efficient and effective way. The consultant may ask additional questions at this point to see if something within the current process is wasteful, and what may be done to improve on the process. Documenting the process of the analysis should be done meticulously as well. This can be done in a report fashion or in a flow chart fashion. Both have their merits, however, a flow chart can make a very complicated process seem very simple by breaking it down into steps and utilizing different shapes for these steps. A flowchart is a primary type of business process mapping the shapes or symbols used such as arrows, circles, diamonds, boxes, ovals or rectangles will mean something different for each step. Though a flowchart simplifies a process, it can detail the inputs, activities, decision points, and outputs of any process. An analyst could know that this type of documentation and mapping has shown its worth by the understanding and acceptance of those he has interviewed to understand the process in the first place. If the analyst allows the users to review the flowcharts and they understand each step of the process, then the documentation has done what was intended. Additionally, the users may be able to point out additional ways to make a process better at that time if they had not done so before. Prototyping tools allow the analyst to create a mockup of what the documented process may look like and how it may actually work in simulated real time. The prototype can show users what a version of the finished product may look like and how it will function. This is yet another failsafe built into the overall assessment process and may give the analyst another area to make process improvements based on the input of users, management and project stakeholders. The assessment of an enterprise level business system is lengthy and can be complicated if the right people are not included in the process. However, if the analyst follows time proven techniques to identify what is needed, gather information, document and map out the processes and use the analysis of the mapped out processes to create a good prototype, the analyst should be better able to create what is needed for the business. References Jacka, J. Mike & Paulette J. Keller (2011), Business Process Mapping: Improving Customer Satisfaction, Second Edition(6-10)

Office Equipment Written Answers Essay

KNOWLEDGE & UNDERSTANDING QUESTIONS Unit 221 Use Office Equipment Learner:Signature: AssessorSignatureDate Outcome 1: Know about different types of office equipment and its uses 1.1 Identify the different types of equipment and their uses  phones & e-mail allow people to contact you. Computers allow you to process business data, send pictures, pdf files and other files to customers, and vendors. Computers to design ads, budgets, as well as tracking and paying employees. printers and copiers to bulk create documents in the least expensive way possible. Hole punches to allow paperwork to be placed in binders or small folders easily. Answering machines to pick up missed calls. Post it notes to add importance to voice mail. Servers to allow multiple computers to access the same data. 1.2 Describe their different features and what they can be used for? Computers: Email, Word processing, internet, databases, file storage – Computers can be used for contact and also researching things on the internet. Computers can also be used to type professional letters or emails to customers. Files made can also be saved onto the computers memory and then can be edited or used again. Computers are also good for designing ads, look at budgets and can be used to track the payment of employees. Answering machines: Answering machines are used to pick up messages that people may have left you; it is normally used to ring customers back if you have missed their call. A good form of positive customer service. Photocopier & Printer: The printer is used to print off any work you have done on the computer or any files you have been sent or downloaded. Most regularly used for printing letters to customers and vendors. Photo copiers can are used to  copy hard copies of files. You get small copiers which only copy files, or you can get a copier that can also print and scan documents to your computer. 1.3 Explain why different types of equipment are chosen for tasks and what they are used for (e.g. to produce booklets) 1) Computers are used to write letters and communicate because letters look more professional when typed out, and by communicating online via email, it prevents the use of more paper. 2) Printers and Photocopiers: These are used because not all things can be done electronically, for example if a letter needed sending to lots of people, a hardcopy could be photocopied lots of times. Or if you have the letter template already on your computer, you can print lots of copies Outcome 2: Understand the purpose of the following instructions and health and safety procedures 2.1 Why is it important to follow manufacturer’s instructions when operating equipment? Manufacturers instructions are usually in place to not only protect the equipment from being damaged, but to also stop you getting injured using the equipment. Instructions are there to make sure you know how to use the equipment properly and how to use it without faults. 2.2. Why is it important to follow organisational instructions when using equipment? Organisational instructions are instructions that organisations put in place, they may have policies on how much you print or who can use the equipment for safety reasons. They may only have a photocopier in reception area so they know exactly who is using it and when. It is important to follow instructions of an organisation because they are normally put in place to help things run more smoothly and also for the safety of the staff. 2.3 What are the health and safety procedures for using different types of equipment? There should always be a risk assessment in place for possible accidents in the office, health and safety procedures in the office may be as simple as putting your bag under your desk to stop slips and trips. The most common injury is caused by manual handling; moving heavy equipment in the wrong way can cause strains and pulled muscles. Another procedure that may be in place is, no fluids at your desk. If you were to spill fluids, it may cause an electrocution hazard 2.4 Why is it important to follow health and safety procedures when using equipment? Health and safety procedures are in place to protect anyone from injury or harm, they’re there to prevent any hazards that may come into play in the office. In order to keep yourself and your colleagues safe, the procedures should be followed. 2.5 Why is it important to keep equipment clean and hygienic? You may not be the only person having to use the equipment and it is only courtesy to keep the equipment as you found it. Equipment should be kept clean and hygienic to prevent picking up illnesses such as cold and flu, and also to keep it pleasant. A sticky desk or keyboard and a crumby desk isn’t the nicest mess to tidy up when it isn’t your own. Outcome 3: Understand how to use equipment in a way that minimises waste 3.1 Give examples of waste when using equipment] The biggest source of waste is paper, every time a letter is opened, the envelope is thrown away, and when printing goes wrong the paper is thrown away. Ink cartridges from printers and photocopiers are thrown away when empty, as are multiple pens when they run out of ink. 3.2 Give examples of ways to reduce waste There are multiple ways to reduce waste, one of them being electronically. If people have email accounts, then letters can be sent this way rather than via post. Another way is to recycle waste, although maybe this may cause the same amount of waste, it will be used to make another batch of usable paper or other supplies. 3.3 Explain why you should minimise waste Reducing waste saves money and also is eco friendly. By printing on both sides of paper, the cost of paper is decreased by half. It can also maximise space in the office, by having less paper supplies around the office, more space becomes available in its place. Outcome 4: Know about the different types of problems that may occur when using equipment and how to deal with them 4.1 Give examples of equipment problems Technical faults can happen regularly in an office where lots of equipment is used in one place. Faults can include power shortages, phone line faults and technical faults on computers. Other faults can include issues with the printers or copiers and also issues with shortages of stationary. In order to prevent these issues, regular checks should be carried out on stocks and also the electrical equipment. 4.2 Explain why you should follow manufacturer’s instruction and organisation procedures when dealing with problems Manufacturer’s instructions ensure you are using the equipment in the right way and so reduces the chances or breakages via using the equipment wrongly. Organisations procedures make sure that the equipment is being used appropriately and so only the things that need to be printed or copied should be. Both of these should help prevent problems, but should also help  you deal with problems when they arise. 4.3 Give examples of how to deal with problems A technical issue should always be reported to the technician who knows how to deal with the problem. But the ideal way to deal with these problems is regular checks on the equipment to make sure no issues are arising. Outcome 5: Understand the purpose of meeting work standards and deadlines 5.1 Explain the purpose of meeting work standards and deadlines when using equipment If there are standards and deadlines in place for using equipment, it’s probably for a good reason. For example, you may get a task to type, print and send out a number of letters before a certain time. You should follow these deadlines as there is a possibility that the letter is of high importance and may contain valuble information which they will need for a certain time. This is the same for any deadline, there will be an importance behind the deadline which will be the reason you have to have the task done for a certain time. Outcome 6: Understand the purpose of leaving equipment and the work area ready for the next user 6.1 Explain the purpose of leaving equipment and the work area ready for the next user Leaving the equipment ready for the next user is manners, maybe the next people who use your work area wont need the stationery you’ve been using and won’t be using the same equipment you’ve been using. To have your area ready for the next person, make sure you leave it exactly how you found it when you started the day. Make sure it’s left how you would want to find it when you start work